With continuous advances in the medical industry, healthcare has significantly changed in only a decade. And today, a physician medical answering service for your healthcare practice is no longer a commodity; it’s a necessity. At your medical office, your phone line is the face and voice of your practice. As the first point of contact, […]
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Recently the Department of Health and Human Services’ Office for Civil Rights (OCR) has fined a Mental Health service facility in Alaska $150K for failure to apply software patches. This incident contributed to a large malware-related breach in 2012, impacting more than 2,700 patients. This HIPAA settlement marks the first time the OCR has issued
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Benefits of a Secure Medical Answering Service During the Holidays As the holiday season approaches, it is important to consider the benefits of a medical answering service. The end of the year can be a chaotic and difficult time for many reasons. Numerous doctors, nurses, and other staff members need to take time off of
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Amedisys just received national recognition by a leading patient-centered research company for delivering high-quality care through 110 of its care centers. TeleMed is proud to be a valued partner of Amedisys. View PDF
2015 HomeCare Elite Recognizes Top Amedisys Care Teams Nationwide Read More »
When it comes to choosing a doctor, patients really have a lot of options. Patient satisfaction is the number one factor when it comes to patient retention at any doctor or physicians’ office. A Medical Answering Service will aid in keeping patients happy, by providing a personal touch to your office. A trained professional will
Answering services are popular for all sorts of businesses because they take calls during off hours, as well as during your work hours, to free up the time of receptionists. However, for hospitals or doctor’s offices, a medical answering service is essential. Be sure to do your research before hiring a answering service as you
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Typically, the preferred method of contact a patient has with their dentist is via phone. Having someone to answer phone calls in a professional and friendly manner—no matter what time it is—is extremely important. It used to be extremely difficult to have someone answer the phone 24 hours a day and employing an after hours
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Medical answering services have the ability to improve the overall experience for your patients. They also allow the healthcare staff to focus more on treatment and less on administrative issues, which will lead to improved healthcare overall. More importantly, though, your patients will appreciate the positive customer service aspect that comes with having a medical
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Recently HIPAA privacy, security, and enforcement rules have been modified by the omnibus package in the HIPAA Omnibus Rule. Healthcare professionals scramble to understand their obligations and how to remain HIPAA compliant. So what do you need to know about the HIPAA Omnibus Rule? The new Omnibus Rule modifies the privacy, security, and enforcement regulations.
HIPAA Omnibus Rule: What You Need to Know Read More »
There are many benefits associated with a HIPAA compliant medical answering service. First of all, if you are a doctor’s office and you need a medical answering service, it simply has to be HIPAA compliant in order to protect your patients and your practice. Any communications from your office to your patients or from your
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