Women on Headset for Medical Answering Service | TeleMed Inc.

Medical answering services (MAS) answer patient calls on your behalf, either when you’re unable to take calls during peak hours when your practice is closed or at all hours of the day and night. The medical answering service takes all the calls as they come into the practice. Then a trained professional will answer the phone on your behalf. Depending on the call, the agent will answer common quest …
Medical Answering Service | TeleMed

TeleMed was founded in 1986 as a medical answering service for a local physician-owned medical society. Today, TeleMed provides nationwide service to medical practices, clinics, hospitals, dental practices, and other exclusively medical services. How can your company benefit from a medical answering service?  Let’s look at what customers have to say. This is one reason many busin …
Smiling doctor looking at phone in office

As people continue to recover from the physical and economic impact of the current pandemic, one area of life that is just as important to remember is mental health.  May is Mental Health Awareness Month. One in five adults in America experiences some form of mental illness.  With quarantine resulting in many people facing isolation, it is important to make sure that those who are struggling are s …
Medical Answering Service Man with Headset | TeleMed Inc.

Our society is experiencing a pandemic and we are seeing how this affects our overall awareness when it comes to health.  COVID-19 has made people nervous whenever they hear a cough.  It has made them question each sneeze.  Whenever they feel short of breath, they go through a mental list of everywhere they might have caught Coronavirus. With our medical frontlines seeing so much overflow from …
Help Your Patients With Telemed | Telemed

Right now is a time of uncertainty in our society.  Especially in the medical field.  With the ongoing increase of Coronavirus cases, it is more important than ever for Doctors to find a way to treat their patients while also ensuring proper protocol is followed.  Many offices are finding themselves either swamped with worried patients or barren due to fears of risking infection.  Telemed can help …
Physician Answering Service | Telemed Inc

With continuous advances in the medical industry, healthcare has significantly changed in only a decade. And today, a physician medical answering service for your healthcare practice is no longer a commodity; it's a necessity. At your medical office, your phone line is the face and voice of your practice. As the first point of contact, it's imperative your patient has a positive first experienc …
HIPAA compliant Software Information Security | TeleMed Inc.

Recently the Department of Health and Human Services’ Office for Civil Rights (OCR) has fined a Mental Health service facility in Alaska $150K for failure to apply software patches. This incident contributed to a large malware-related breach in 2012, impacting more than 2,700 patients. This HIPAA settlement marks the first time the OCR has issued a penalty tied to unpatched software. "Successful …
Women Doctor with Santa Hat and Holding a Thumbs Up | Medical Answering Service | Telemed Inc.

Benefits of a Secure Medical Answering Service During the Holidays As the holiday season approaches, it is important to consider the benefits of a medical answering service. The end of the year can be a chaotic and difficult time for many reasons. Numerous doctors, nurses, and other staff members need to take time off of work. In addition, many medical offices will have holiday-hours. Differing h …
Help Your Patients With Telemed | Telemed

Medical and Dental Answering Services will benefit your medical practice in several ways, especially when it comes to patient appointment scheduling. A medical answering service will help save you time, reduce no show appointments, and improve overall staff efficiency. The most precious thing to waste at work is time. Medical offices can be extremely busy and one way to save time is to implement …
HIPPA Compliant Answering Service | Telemed Inc

When it comes to choosing a doctor, patients really have a lot of options. Patient satisfaction is the number one factor when it comes to patient retention at any doctor or physicians’ office. A Medical Answering Service will aid in keeping patients happy, by providing a personal touch to your office. A trained professional will always be available to speak with your patients 24/7, so they wont ge …