TeleMed does require a contract for our services. However, we are lenient with those businesses who are tentative in the beginning, oftentimes allowing for month-by-month plans for the first couple of months to make sure that the customer is happy with and understands the service. Typically though, TeleMed requires either a 1 or 2 year contract for both new and existing customers. The contract is very easy to understand and is simply there as a means of documenting, for us and you as the customer, the exact specifications of what is required on each of our parts. The contract will guarantee that both parties know exactly what the other wants.