Your relationship with your patients in the medical industry hinges on trust. In order to protect that trust, you have to make sure all patient communications are confidential, protected and secure. That’s why there is no better way to protect your business from security breaches and violations than by enlisting a HIPAA-compliant answering service. What […]
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In the changing world of today, many healthcare companies are turning to telephone medical answering services. If you aren’t a large medical corporation then you might employ a smaller staff that isn’t able to readily answer customer calls on top of balancing other responsibilities. Whatever the case may be, your practice can always benefit from
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It’s essential to have a HIPPA answering service for medical practices. HIPPA violations can cost you and your practice time, money, and reputation. It’s essential to keep your customer service strong, 24/7 – which can be hard to do with doctors working at night. A HIPPA answering service can help you maintain trust with your
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If the pandemic has shown us anything, it is that patients need a direct line to their health providers more than ever. People are looking for a secure and reliable medical practice that alleviates waiting, stress, and complicated communication. Med answering services bring that change to your medical practice, clinic, or hospital and will help
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When a patient calls your private practice after business hours, it is an opportunity to make a lasting impression on a patient’s opinion of your business. Without a physician answering services, the patient is left feeling helpless, and may even be left unassisted in an emergency. They may have to wait hours, or even days,
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Medical and healthcare professionals are required to follow HIPAA guidelines which make a healthcare answering service essential to the smooth running of their practice. The full-time professionals at a medical answering service have the knowledge, tools, facilities, and procedures to ensure all staff complies with federal regulations. Medical and Health providers would be well advised
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Medical answering services are the first point of contact for a medical facility. They are a critical part of the medical industry, and sometimes their importance is overlooked. A medical office answering service is not only a gateway to the facility. They also take care of patient health insurance, appointment reminders, and follow-ups. Telemed Inc
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Medical professionals are subject to many legal and regulatory constraints that aim to protect patients. They must be vigilant about patient privacy, including concerns over cybersecurity, telehealth, invoice and payment processing, and billing. Medical professionals are constantly on their toes, not only because of concerns regarding patient privacy but also because they have to be
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The medical world is moving faster than it ever has and patients are in constant search of the quickest solution to their problems without taking any extra time to do so. Contact and connection between patients and their physicians are defining attributes to a practice’s success and a healthcare answering service can provide timely and
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Although the world is starting to return to normal in some ways post-COVID, in other ways the effects are still being felt, especially within the healthcare industry. Now more than ever, it’s important for medical practices to work together and communicate as efficiently as possible in order to prevent offices from ever being overwhelmed with
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