Women Doctor with Santa Hat and Holding a Thumbs Up | Medical Answering Service | Telemed Inc.

Benefits of a Secure Medical Answering Service During the Holidays As the holiday season approaches, it is important to consider the benefits of a medical answering service. The end of the year can be a chaotic and difficult time for many reasons. Numerous doctors, nurses, and other staff members need to take time off of work. In addition, many medical offices will have holiday-hours. Differing h …
Medical Appointment Scheduling

Medical and Dental Answering Services will benefit your medical practice in several ways, especially when it comes to patient appointment scheduling. A medical answering service will help save you time, reduce no show appointments, and improve overall staff efficiency.The most precious thing to waste at work is time. Medical offices can be extremely busy and one way to save time is to implemen …
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When it comes to choosing a doctor, patients really have a lot of options. Patient satisfaction is the number one factor when it comes to patient retention at any doctor or physicians’ office. A Medical Answering Service will aid in keeping patients happy, by providing a personal touch to your office. A trained professional will always be available to speak with your patients 24/7, so they wont ge …
Female Healthcare Doctor | TeleMed Inc.

Answering services are popular for all sorts of businesses because they take calls during off hours, as well as during your work hours, to free up the time of receptionists. However, for hospitals or doctor’s offices, a medical answering service is essential. Be sure to do your research before hiring a medical answering service as you want to ensure the answering service employees have been traine …
Receptionist with Headset on for Medical Answering Service | TeleMed Inc.

Medical answering services have the ability to improve the overall experience for your patients. They also allow the healthcare staff to focus more on treatment and less on administrative issues, which will lead to improved healthcare overall. More importantly, though, your patients will appreciate the positive customer service aspect that comes with having a medical answering service.Your Pat …
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Recently HIPAA privacy, security, and enforcement rules have been modified by the omnibus package in the HIPAA Omnibus Rule. Healthcare professionals scramble to understand their obligations and how to remain HIPAA compliant. So what do you need to know about the HIPAA Omnibus Rule?The new Omnibus Rule modifies the privacy, security, and enforcement regulations. It does so by:Strengtheni …

In any medical practice, a medical answering service is an important thing to think about. Communication is one of the most essential aspects of healthcare. Patients may need to communicate with physicians 24 hours a day, 7 days a week. It is impossible for physicians to be available all of the time, however. Many patients need to communicate with physicians and healthcare professionals during aft …

There are many benefits associated with a HIPAA compliant medical answering service. First of all, if you are a doctor's office and you need a medical answering service, it simply has to be HIPAA compliant in order to protect your patients and your practice. Any communications from your office to your patients or from your patients to your office need to be in compliance with all guidelines set fo …

If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most beneficial for your office overall.1. CostThere are many services that will advertise low-rate fees of $20 per month regardless of call volume. This …

If you have a medical office, one of the most important aspects to having satisfied patients is letting them know that the physicians, nurses, and staff are all reachable. It is incredibly frustrating to call your physician's office with a simple question and be put on hold for hours or not have anyone return your call. One of the best ways to make sure your patients do not have this annoying expe …