Medical answering services have the ability to improve the overall experience for your patients. They also allow the healthcare staff to focus more on treatment and less on administrative issues, which will lead to improved healthcare overall. More importantly, though, your patients will appreciate the positive customer service aspect that comes with having a medical […]
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Recently HIPAA privacy, security, and enforcement rules have been modified by the omnibus package in the HIPAA Omnibus Rule. Healthcare professionals scramble to understand their obligations and how to remain HIPAA compliant. So what do you need to know about the HIPAA Omnibus Rule? The new Omnibus Rule modifies the privacy, security, and enforcement regulations.
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In any medical practice, a medical answering service is an important thing to think about. Communication is one of the most essential aspects of healthcare. Patients may need to communicate with physicians 24 hours a day, 7 days a week. It is impossible for physicians to be available all of the time, however. Many patients
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There are many benefits associated with a HIPAA compliant medical answering service. First of all, if you are a doctor’s office and you need a medical answering service, it simply has to be HIPAA compliant in order to protect your patients and your practice. Any communications from your office to your patients or from your
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Choosing a Medical Answering Service: 3 Points to Think About If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most
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If you have a medical office, one of the most important aspects to having satisfied patients is letting them know that the physicians, nurses, and staff are all reachable. It is incredibly frustrating to call your physician’s office with a simple question and be put on hold for hours or not have anyone return your
Gear Up For the Holidays With a Medical Answering Service Read More »
As reported by NewsWorks, new HIPAA rules took effect in March and have recently been enforced. Many healthcare workers are concerned that with all of the regulations already in place, it may be difficult to implement new HIPAA rules. New updates include the expansion of patient rights. If patients pay in cash for procedures, they
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