In any medical practice, a medical answering service is an important thing to think about. Communication is one of the most essential aspects of healthcare. Patients may need to communicate with physicians 24 hours a day, 7 days a week. It is impossible for physicians to be available all of the time, however. Many patients need to communicate with physicians and healthcare professionals during aft …

There are many benefits associated with a HIPAA compliant medical answering service. First of all, if you are a doctor's office and you need a medical answering service, it simply has to be HIPAA compliant in order to protect your patients and your practice. Any communications from your office to your patients or from your patients to your office need to be in compliance with all guidelines set fo …

If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most beneficial for your office overall. 1. Cost There are many services that will advertise low-rate fees of $20 per month regardless of call volume. This may …

Typically, patients will encounter their dentist's office first with a phone call. This is why it is essential that all calls are answered in a professional and friendly manner, no matter what time it is. It used to be that the only way to make sure phone calls would be taken care of 24 hours a day was to hire an evening receptionist or to use an answering machine. Both of these options are inadeq …

If you have a medical office, one of the most important aspects to having satisfied patients is letting them know that the physicians, nurses, and staff are all reachable. It is incredibly frustrating to call your physician's office with a simple question and be put on hold for hours or not have anyone return your call. One of the best ways to make sure your patients do not have this annoying expe …

In order for a hospital to be run efficiently, there are a number of people who need to be doing their jobs to the best of their ability. Physicians, nurses, and staff all need to be working together in harmony to create the best patient experience possible, which is going to make all of the difference. Often, people are going to the hospital because they are in extremely stressful medical situati …