If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most beneficial for your office overall. 1. Cost There are many services that will advertise low-rate fees of $20 per month regardless of call volume. This may …

Typically, patients will encounter their dentist's office first with a phone call. This is why it is essential that all calls are answered in a professional and friendly manner, no matter what time it is. It used to be that the only way to make sure phone calls would be taken care of 24 hours a day was to hire an evening receptionist or to use an answering machine. Both of these options are inadeq …

As reported by NewsWorks, new HIPAA rules took effect in March and have recently been enforced. Many healthcare workers are concerned that with all of the regulations already in place, it may be difficult to implement new HIPAA rules. New updates include the expansion of patient rights. If patients pay in cash for procedures, they are able to request that the physicians don't report the procedure …