Medical Answering Service | TeleMed

TeleMed was founded in 1986 as a medical answering service for a local physician-owned medical society. Today, TeleMed provides nationwide service to medical practices, clinics, hospitals, dental practices, and other exclusively medical services. How can your company benefit from a medical answering service?  Let’s look at what customers have to say. This is one reason many busin …
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Recently HIPAA privacy, security, and enforcement rules have been modified by the omnibus package in the HIPAA Omnibus Rule. Healthcare professionals scramble to understand their obligations and how to remain HIPAA compliant. So what do you need to know about the HIPAA Omnibus Rule? The new Omnibus Rule modifies the privacy, security, and enforcement regulations. It does so by: Strengtheni …

In any medical practice, a medical answering service is an important thing to think about. Communication is one of the most essential aspects of healthcare. Patients may need to communicate with physicians 24 hours a day, 7 days a week. It is impossible for physicians to be available all of the time, however. Many patients need to communicate with physicians and healthcare professionals during aft …

There are many benefits associated with a HIPAA compliant medical answering service. First of all, if you are a doctor's office and you need a medical answering service, it simply has to be HIPAA compliant in order to protect your patients and your practice. Any communications from your office to your patients or from your patients to your office need to be in compliance with all guidelines set fo …

If you are a medical office or hospital looking to implement a medical answering service, there are some things that you will need to consider first. Not all services are created equal, and you need to decide which one is going to be the most beneficial for your office overall. 1. Cost There are many services that will advertise low-rate fees of $20 per month regardless of call volume. This may …

Typically, patients will encounter their dentist's office first with a phone call. This is why it is essential that all calls are answered in a professional and friendly manner, no matter what time it is. It used to be that the only way to make sure phone calls would be taken care of 24 hours a day was to hire an evening receptionist or to use an answering machine. Both of these options are inadeq …

As reported by NewsWorks, new HIPAA rules took effect in March and have recently been enforced. Many healthcare workers are concerned that with all of the regulations already in place, it may be difficult to implement new HIPAA rules. New updates include the expansion of patient rights. If patients pay in cash for procedures, they are able to request that the physicians don't report the procedure …