Women Doctor with Santa Hat and Holding a Thumbs Up | Medical Answering Service | Telemed Inc.

Benefits of a Secure Medical Answering Service During the Holidays As the holiday season approaches, it is important to consider the benefits of a medical answering service. The end of the year can be a chaotic and difficult time for many reasons. Numerous doctors, nurses, and other staff members need to take time off of work. In addition, many medical offices will have holiday-hours. Differing h …
Medical Appointment Scheduling

Medical and Dental Answering Services will benefit your medical practice in several ways, especially when it comes to patient appointment scheduling. A medical answering service will help save you time, reduce no show appointments, and improve overall staff efficiency.The most precious thing to waste at work is time. Medical offices can be extremely busy and one way to save time is to implemen …
dental-office

Typically, the preferred method of contact a patient has with their dentist is via phone. Having someone to answer phone calls in a professional and friendly manner—no matter what time it is—is extremely important. It used to be extremely difficult to have someone answer the phone 24 hours a day and employing an after hours receptionist can be extremely expensive.However, now there are effecti …
answering-services-for-hospitals

Recently HIPAA privacy, security, and enforcement rules have been modified by the omnibus package in the HIPAA Omnibus Rule. Healthcare professionals scramble to understand their obligations and how to remain HIPAA compliant. So what do you need to know about the HIPAA Omnibus Rule?The new Omnibus Rule modifies the privacy, security, and enforcement regulations. It does so by:Strengtheni …

Typically, patients will encounter their dentist's office first with a phone call. This is why it is essential that all calls are answered in a professional and friendly manner, no matter what time it is. It used to be that the only way to make sure phone calls would be taken care of 24 hours a day was to hire an evening receptionist or to use an answering machine. Both of these options are inadeq …

 There are certainly a lot of patients to keep track of in a busy dental office. It can be frustrating to keep everything organized, to make sure that no one is overlooked, to make sure that all reminder phone calls and messages are sent out, and to still be available to answer the phone! When you don’t answer the phone, your patients may feel frustrated. Sometimes it can take a while …