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Medical Answering Services

TeleMed medical answering services are proven to help your medical practice or doctors office save time and money. And the best part is that you can schedule a live demo of our products before you decide. It's the best way to find the service that meets your needs.

Please click on our current services below to learn more. We are always working on adding even more features and benefits to the services we offer, so check back regularly to see what's new!

Live Answering Service You Can Count On

TeleMed's live physician answering service has become the standard by which others are judged. Every facet of the service is customizable for the client, from the voice greeting and prompts offered to the exact method of handling every type of call. TeleMed’s proprietary software allows complete customization, down to the individual physicians, time of day, day of week or any other variable. Read more...

Control Your Account from Anywhere...

TeleMed's exclusive, HIPAA-compliant web portal gives your medical office staff and physicians complete access to important TeleMed account features. With easy to navigate controls, you can view and sort messages, post and edit on-call schedules, make temporary changes, modify locations, view messages and more. Changes made to the
account are real-time, making this a valuable way for busy practices to save time and money. Read more...

No More Missed Calls with Daytime Service

TeleMed proudly introduces MyOffice by TeleMed™, our daytime, web-based service. Whether used for overflow, lunch-time, meetings or as the front office, MyOffice gives practices a fully customized method for dealing with calls during business hours.
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Patient link to practice via web…

Patient Portal by TeleMed finally offers the medical practice the means to allow web-based communications between the patients and the practice which increases patient satisfaction, lowers practice costs, and allows the prioritizing of responses. Patient Portal is not part of a larger, more expensive EHR system, but a stand-alone tool that will offload a busy front-office staff with the ability to answer patient questions, set and confirm appointments, track medications and fulfill refill requests, fill out forms in advance of appointments and alert patients of messages ranging from test results to checkup reminders. Read more...

One touch on-call locator for Hospitals…

TeleMed’s latest innovation delivers a web-based method of searching the on-call schedule of a medical practice and automatically going through all of the listed protocols until the appropriate doctor is located and returns the call. Organizations such as hospitals, medical facilities and nursing homes need only access the secure, HIPAA compliant program directly from the nurse’s station via a web browser. The call out information is entered, and the system then proceeds through the necessary primary and secondary contacts until a call-back is made. No longer does the nurse or doctor at the hospital have to make repeated calls, increasing efficiency also will be gained by the medical practice or doctor being called – as the system moves through the various protocols until a call-back is secured.
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