TeleMed's Appointment Scheduling service employs a web-based application allowing TeleMed operators and your office staff to view, schedule or cancel appointments simultaneously without the possibility of double booking. TeleMed can process your appointment calls at any time, providing an easy and cost effective solution to better allocate your office resources. By preventing overbooking and reducing unused slots, TeleMed will increase overall efficiency while exceeding patient's expectations. The web scheduler allows full customization in your personal scheduling preferences, providing flexibly to optimally manage your schedule. With TeleMed's synchronized web scheduler, your patients can even schedule their own appointments over the Internet following easy to use instructions. This added feature eliminates unnecessary office phone calls while delivering an enhanced level of service to your patients. To serve those patients without Internet access, TeleMed's scheduler is also telephone accessible. Using patient friendly instructions and prompts, callers can schedule or cancel appointments using their telephone keypad. Your office is notified instantly of any changes. • Easy to use • Integrates with your desktop scheduler • Patient accessible via the phone or the web • Flexibly in managing your personal scheduling preferences TeleMed's web scheduler is seamlessly and securely synchronized with your desktop scheduler utilizing HIPAA compliant 128-bit encryption technology for secure data transfer and storage. This configuration provides additional benefit as an off-site backup of your office appointment schedule in case of hardware failure or natural disaster.