Is your office staff burdened with making costly, time-consuming reminder calls and mailing post-cards to patients? Are you overbooking appointments to compensate for no-shows only to incur additional headaches when all of your patients show up? TeleMed's Appointment Confirmation Service solves these problems easily by calling to remind your patients of their appointments, resulting in fewer no-shows, better relationships with patients, and a more productive office. Recent statistics show patients missing 15% of the 75 weekly scheduled appointments in the average practice and no-show rates as high as 45%! With TeleMed Appointment Confirmation you can relax, knowing that your daily schedule will be consistent, delivering higher practice revenues and reimbursements. Cut your no-show rate up to 50% Reduce front-office workload Increase practice revenue Promote patient satisfaction No additional phone line, equipment or software to install Patient Friendly One to two days before a scheduled appointment, TeleMed's interactive voice response (IVR) system, email program or live TeleMed operator will deliver a brief reminder to your patient. After their identity is confirmed, your patient may select to keep, cancel or reschedule the appointment for a future time. The system seamlessly extracts appointment information, and transmits these calls for processing at the time you specify. Telemed's Appointment Confirmation System provides both English and Spanish notifications. TeleMed provides daily communication via fax or e-mail allowing your staff to optimize the schedule. Appointments that are cancelled or rescheduled become available for your staff to fill with productive patients. All data is transferred via secure 128-bit encryption technology, insuring that the PHI (Protected Health Information) is handled confidentially, and in accordance with HIPAA regulations.
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