No More Missed Calls with Daytime Service

TeleMed proudly introduces MyOffice by TeleMed™, our daytime, web-based service. Whether used for overflow, lunch-time, meetings or as the front office, MyOffice gives practices a fully customized method for dealing with calls during business hours.

As with all TeleMed products, each instruction is completely customized to meet the unique needs of each practice, and each physician within the practice. Based upon your instructions, callers that reach our live operators have their messages transcribed and placed on the MyOffice™ page. The users within your practice can view, sort, assign and prioritize the messages for handling in whatever manner directed to make certain your most important calls are always handled first.

Benefits of MyOffice Daytime Service:

• The number of people required to handle the incoming calls is minimized – saving you time and money.
• Patients do not receive busy signals.
• All calls are answered promptly and professionally.
• The priority of call handling ensures patient satisfaction – maximizing your revenue.
• A record of all calls at your disposal at all times.
• Fully HIPAA compliant, secure, web-based portal allows you to access your messages at any time.